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Novalnet
Payments / FinTech
A dedicated multilingual operations team supporting merchants and end customers across payment-related and technical workflows.
Sevora Operations supports Novalnet with merchant support, payment operations and technical support.
Scope of Support
- German-speaking customer support
- Merchant support
- Payment status & transaction enquiries
- First-line technical support
- Payment issue investigation
- Technical and operational escalations
- Process documentation & reporting
Focus areas
Merchant SupportPayment OperationsTechnical Support
For more detail on how our team supported Novalnet's operations, get in touch.
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