← HomeClient Case Study
Tabby
FinTech / BNPL
Supporting high-volume customer operations where payment issues require fast and accurate resolution.
Sevora Operations supports Tabby with customer support, payment operations and disputes.
Scope of Support
- Customer support across digital channels
- Failed payments & refund enquiries
- Payment schedule questions
- Dispute & complaint intake
- Account and verification support
- Escalations to payment, risk and compliance teams
Focus areas
Customer SupportPayment OperationsDisputes
For more detail on how our team supported Tabby's operations, get in touch.
Related services
Get Started
Ready to discuss?
Book a discovery call to discuss your specific operational challenges and requirements.